![]() ![]() Select Reset Password to complete the process.Note: Create a temporary password only as QuickBooks will ask you to change the password again when you open the company file. Enter your New Password and then Confirm New Password.Important: Enter the correct Company File Admin User Name (if it's different from the name "Admin").Select Browse for Company File, and then choose the company file you want to reset the password for.From the QuickBooks Desktop Products drop-down, select the same QuickBooks version.Run the Automated Password Reset tool and then enter the token number received via email.(If the auto download didn't work, select Download now.) Important: If it asks you to Run or Save the file, choose Save and save it to your Desktop. The Automated Password Reset tool will auto download. The access token will be sent ONLY to the email address for the primary contact. This includes email address, main business phone number, and zip/ZIP code of the primary contact on the account. Phone number (under Account Details) Note: All info entered must match the info in our system.License number (under Products and Services doesn't need a dash).Primary Mailing address (especially zip code).Authorized user's name and email address (name is not case sensitive).Make sure these pieces of info are correct: (This is an ongoing issue we're working on.) In this case, you must change the country to Select Country and then manually edit the phone number and save.If you get a message that says the details you've provided didn't match, log in to your Intuit account at. The +1 automatically adds to the phone number if the United States is set as the country. ![]() The phone number must be 10 digits with no extension at the end. ![]()
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January 2023
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